In case of defectives found, only factory defects are accepted as the reason of return. We are extremely fair, and in the rare event of something out of the ordinary happening, we will gladly work with you to find a solution. Our products are a 100% authentic and all brand new. We work with the biggest suppliers in the US to bring you the best quality items you can get!We guarantee to provide the best service you have ever seen before! We offer a 100% Satisfaction Guarantee on all sales. As mentioned before we are extremely fair and will happily work with you to find a solution to any problem. As you can tell from our feedback, pretty much every single one of our customers is a happy one. The item "Accusize R8 Shank + 15 Pcs ER40 Collet Set + Wrench in Fitted Strong Box" is in sale since Thursday, November 15, 2018. This item is in the category "Business & Industrial\CNC, Metalworking & Manufacturing\Workholding & Toolholding\Workholding\Collets". The seller is "the-wizard-of-deals" and is located in US. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Chile, Colombia, Costa rica, Panama, Trinidad and tobago, Guatemala, Honduras, Jamaica.